Return Policy

Return Policy — LeLuxe Center

At LeLuxe Center, we want you to love your purchase. If something isn’t right, we’re here to help.

Return & Exchange Window

Returns and exchanges are accepted within 14 days from the delivery date.

Eligibility Requirements

Items must be:

• Unused and unworn
• Returned in original packaging
• Including all tags, certificates, and accessories

Items Not Eligible for Return

For hygiene and customization reasons, we cannot accept returns on:

• Earrings
• Personalized or engraved products
• Final-sale or clearance items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

How to Start a Return

Please contact us with:

1. Order number
2. Photos of the item (if damaged or incorrect)
3. Whether you prefer a refund or exchange

Email: (add your email)

Phone/WhatsApp: (optional)

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

Refunds

After inspection, approved refunds will be issued to the original payment method.

Processing time may vary depending on your bank.